Unifyl Support

We aim to answer every message within 2 business days.

Frequently asked questions

Unifyl says it can't access a folder. How do I grant access?

The Mac App Store edition of Unifyl runs in the macOS sandbox. The first time you browse to a protected folder, click Grant Access in the banner (or navigate to the folder and confirm the system dialog). macOS remembers your choice for future launches. You can review granted locations in System Settings ▸ Privacy & Security ▸ Files and Folders.

How do I upgrade to Unifyl Pro?

Choose Unifyl ▸ Unifyl Pro… in the menu bar, or click the upgrade banner in the main window. Pro is a one-time purchase — no subscription. In the Mac App Store edition the purchase is processed by Apple and supports Family Sharing.

I bought Pro but the features are locked.

Open Unifyl ▸ Unifyl Pro… and click Restore Purchases. Make sure you are signed in to the App Store with the Apple Account that made the purchase. If it still doesn't unlock, email us and we'll sort it out.

How do I get a refund?

Mac App Store purchases are refunded by Apple: visit reportaproblem.apple.com. Direct-edition purchases (Lemon Squeezy) — email us within 14 days.

Where is the manual?

Press ⌘? inside the app for the built-in help, or browse the online documentation. Release notes are in the changelog.

Which macOS versions are supported?

macOS 14 Sonoma or later, on Apple silicon and Intel Macs.

Privacy

Unifyl collects no data at all — see the privacy policy.